Privacy notice for Omniqly

Last updated: July 31st 2025

We are obligated to protect your privacy. This privacy notice explains how we collect, use, process and protect your personal information when you use our Service for personal finances.

By using the Service you accept the terms in this privacy notice.

1. What information do we collect?

We collect information to offer you a secure, efficient and personalised service. The information we collect can be categorised as such:

a) Information you provide directly:

• Account information: When you register, we collect information such as name, email address and password.
• Financial information: This include data you yourself choose to register, such as income, expenses, budgets, bank account (only balance data and transaction types, not account number or payment information), investments and other financial records. We never ask you to register sensitive bank details, such as complete bank account numbers or card information beyond what is necessary for you to identify an account or a transaction you yourself choose to register.
• Communication: Information you email us, contact forms or customer support.

b) Information we collect automatically:

• Usage data: Information about how you use our website, including which pages you visit, functions that you use, timestamp for visit and duration.
• Technical information: Your IP-address, browser type, operative system, referring URLs and device identifiers. This information is used to improve our Service and troubleshooting.
• Cookies and similar technologies: We use cookies to improve your user experience, remember your settings, and for statistical purposes. You may administrate cookies through your browser settings.

2. How do we use your information?

We use the information we collect for the following purposes:

• To deliver and administrate the Service: Create and maintain your account, process and visualise your financial data, and give you access to tools for personal finances.
• To improve and develop the Service: Analyse usage patterns to understand how the Service is used, identify areas for improvement, and develop new functionality.
• To communicate with you: Send you important information about your account, updates of the Service, security notifications and customer support.
• For security and fraud prevention: Protect your data, identify and prevent unauthorised access and misuse of the Service.
• To fulfill legal obligations: Comply with current laws and regulations.
• To personalise your experience: Personalise content and functions based on your preferences and usage pattern.

3. How do we share your information?

We do not share your personal information with any third parties, except the following cases:

• Suppliers: We may use third-party suppliers to perform services on our behalf, e.g., hosting, data analyses, customer support and security. These suppliers only have access to the information they need to perform their specific tasks and are bound to strict confidentiality agreements.
• Legal obligations: If we are legally obligated to hand over information, for instance in relation to a court order, subpoena or other legal processes.
• Security and protection: To protect the rights, property or security of the Service, our users or the public, and to uncover or prevent fraud.
• With your consent: In other events where we have your explicit consent to share information.

We never sell, lease or exchange your personal financial data for marketing purposes.

4. Where do we store your information?

Your information is stored on secure servers in the EU/EEA. We take all reasonable technical and organisational precautions to protect your data against unauthorised access, change, disclosure or destruction. This include encryption, fire walls, access control, backups and regular security revisions.

5. How long do we store your information?

We store your personal information as long as it is necessary to fulfill the purposes described in this privacy notice, unless longer storage period is required or permitted by law. When your account is deleted, your data will be deleted or anonymised according to our routines for deletion of data, unless we have a legal reason for retaining them (e.g., to fulfill legal obligations).

6. Your rights

As a user you have several rights regarding your personal data:

• Right to insight: You have the right to ask for insight of the personal information we process about you.
• Right to correction: You may request that incorrect or incomplete information about you is corrected.
• Right to deletion ("right to be forgotten"): You may request that your personal information is deleted under certain circumstances, for instance when they no longer are necessary for the purpose they were collected for.
• Right to restriction of processing: You may request that the processing of your personal information is restricted in certain situations.
• Right to data portability: You have the right to receive your personal information in a structure, commonly used and machine-readable format, and to transfer these to another data processor.
• Right to protest: You may protest against our processing of your personal information under certain circumstances.
• Right to withdraw consent: Where our processing of personal information is based on your consent, you have the right to withdraw this consent at any time.

To use your rights, please contact us at dpo@omniqly.com.

7. Changes to the privacy notice

We may update this privacy notice from time to time to reflect changes in our procedures or applicable laws. Substantial changes will be notified on our website or through email, and the updated date will be revised at the top of the privacy notice. We urge you to go through this privacy notice regularly.

8. Contact us

If you have any questions or concerns regarding this privacy notice or our processing of your personal information, you may contact us at dpo@omniqly.com.